Privacy Policy

Effective date: November 5, 2026

This Privacy Policy explains how Thunderbird Wellness (“we,” “us”) collects, uses, and shares information when you visit tbirdwell.com or place an order.

Information we collect

• Contact and shipping details you provide (name, email, phone, address).
• Order details (items, quantities, notes, totals).
• Newsletter email if you subscribe.
• Device and usage data such as browser type, pages viewed, and approximate location, including standard hosting logs and cookies.

How we use information

• To process order requests, send payment links, fulfill orders, and provide customer support.
• To send shipping updates and transactional email.
• To send marketing email if you opt in (you can unsubscribe anytime).
• To improve the site, prevent fraud, and meet legal obligations.

Sharing

We share personal information only as needed with service providers who help us operate, including hosting (Netlify), payment processors, shipping carriers, and email services. We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.

Cookies

We use essential cookies or local storage for cart functionality and may use analytics cookies to understand site traffic. You can control cookies through your browser settings.

Marketing emails

If you join our newsletter, we may email product news and offers. Every marketing email includes an unsubscribe link.

Data retention

We keep order and contact records as long as needed for fulfillment, accounting, support, and legal requirements, then delete or anonymize when no longer needed.

Security

We use reasonable administrative and technical safeguards. No method of transmission over the internet is 100% secure.

Children

The site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

U.S. state privacy rights (including California)

Depending on where you live, you may have rights to know, access, correct, or delete personal information, and to opt out of certain sharing. We do not sell or share personal information as those terms are defined under the CCPA/CPRA. To make a request, email hello@tbirdwell.com. We may need to verify your identity before responding.

Changes

We may update this policy and will revise the effective date when we do.

Contact

Privacy questions or requests: hello@tbirdwell.com.